Simplify Access to Patient Data

The Challenge

Digital revolution has changed the face of the world in the last decade, bringing together information in just few clicks. But unfortunately, this may not be the case for some of the hospitals in the UK where caregivers are finding it hard to get faster access to patient records. Doctors and nursing staff require secure and fast access to information when treating patients. However, the slow speed of loading applications coupled with the issue of logging in and out every time to access the same patient information can result in an enormous waste of time for the clinical staff. Furthermore, this also puts a huge burden on IT helpdesks for password related issues, which amplifies costs and wastes time and resources.

Things get confusing as clinicians move from one area of the hospital to another and from one device to another; such as, from one desktop to another, or to a tablet, which require different passwords for each applications.

To counter this challenge, clinicians need a solution that simplifies access to patient data in multiple applications and devices. This can help bring a positive impact on the clinical workflow and provide a satisfying experience for the end-users in leveraging combined information from clinical applications to deliver timely care to patients.

Solution

Caradigm’s Identity and Access Management solution offers Single Sign-On (SSO) and Context Management capabilities which provide secure and simplified access to patient data, saving precious time for clinicians to help them provide improved patient care, reduce errors and save costs in the following scenarios.

Caradigm SSO helps to resolve the problem of unsecured workstations and eliminates generic or shared credentials by offering a configurable timeout policy and one tap log on/off. In addition, with the help of Caradigm Context Management, healthcare organisations can better control the risk of medical errors by automatically synchronising different applications to the same patient based on a common identifier such as an NHS or PAS number to synchronise the chart, medication reconciliation and diagnosis for a given patient. This allows the clinician to spend more time on patient care by enabling rapid and secure access to patient data across multiple applications.

The Impact:

• Improve efficiency of physicians and nurses to enable fast user switching
• Better address patient safety concerns by providing caregivers with access to the same patient data across multiple applications
• Reduced IT costs and support, including a significant reduction in helpdesk password resets
• Improved identity administration and workflow
• Complete clinical workstation capabilities, including rights for role-based access and sup-port for kiosk, roaming and personal deployment models
• Rapid single sign-on capabilities, including integration with a variety of multi-factor authen-tication technologies such as NHS smartcard and passive proximity
• Significantly enhanced Clinical and Information governance
• Comprehensive auditing and reporting, which can not only show who has logged on where and when but also which users have accessed which patient records and from which appli-cations
• Full support for passing patient context across applications – for those that support HL7 CCOW and also for those that don’t