Recently, Houston Methodist gave a great webinar on how the organization was able to address core operational challenges in their environment by using the Caradigm™ Provisioning solution. Methodist is a mid-sized provider serving the Houston area. With 17,000 employees and 4,500 affiliated physicians, the Methodist IT organization had significant operational challenges in managing the lifecycle of user access to clinical systems. Kevin Conway, the Security Infrastructure Manager at Houston Methodist, explained that the operational benefit of Houston Methodist using the Provisioning solution comes down to four key tenants:

• Lifecycle management of all types of clinician accounts
• Account standardization and creation/removal consistency
• IT oversight and data control
• IT efficiency

Kevin articulated three key scenarios that enabled Houston Methodist to be successful with the implementation:

1. Clinician Onboarding - Student/resident onboarding events. Before using Provisioning, help desk analysts would struggle to build Active Directory accounts in a reasonable timeframe and application accounts would not be complete for weeks. After implementing Provisioning, students and residents would have the appropriate access on day one.

 

1. Hospital Acquisition - Methodist acquired a new hospital. As part of the integration, Methodist needed to create 1,100 accounts for all acquired employees for all target systems. Caradigm Provisioning was used to create this access within one day.

 

1. Terminations - Terminating employees from Methodist’s systems was previously inconsistent, and accounts often remained active in key clinical systems inappropriately, creating a compliance problem. After implementing Provisioning, HR would provide a daily feed of inactive users, and Provisioning would immediately de-provision these users from network access and all key clinical systems.

 

View the webinar to learn more about how Houston Methodist addressed their operational challenges with Caradigm Provisioning.