Caradigm Jobs

Project Manager

Caradigm is a new kind of health IT company formed by GE Healthcare and Microsoft. Our goal is to transform care by empowering health systems and providers with the real-time, system-wide data and intelligence needed to improve care quality and the patient experience, and ultimately, the economics of health and wellness.

Caradigm combines the power of an open technology platform and collaborative clinical applications to bring together disparate patient data and transform it into intelligence. We enable others in the industry to take advantage of the platform to innovate—rapidly generating a new era of applications to improve population management. Our goal is to make it easy for caregivers across the entire healthcare continuum to gain the insight they need to collaborate with ease and provide the best patient care possible.

The Caradigm Identity and Access Management (IAM) Project Manager is the primary point of contact for a client into the IAM Services organization, and as such is expected to be highly effective with establishing relationships at any level within a client organization from technical up to executive level relationships. The Project Manager is responsible for day to day client management of engagements with IAM accounts. The Project Manager will oversee multiple Projects within a single national level account or multiple Projects at several larger IAM accounts. When engaged with an account, the Project Manager is expected to establish relationships at the levels within the account to set project scope and goals, manage customer expectations, and manage any issues that may impact the progress of the project they are managing.

When managing a project within an account, the Project Manager will guide IAM’s service delivery through the integration of multiple internal work streams (e.g. Bridge Development, implementation driven configuration, and engineering involvement if applicable). The Project Manager needs to have the ability to function both at the overall program management level as well as providing detailed project management. Additionally, outside of managing Project delivery, the Project Manager is responsible for identification of new opportunities.

Essential Responsibilities

• Creation and management of client relationships

• Project and program level planning through the identification of milestones via the development of a full project plan

• Maintaining a macro level view of an account that encompasses each of the individual implementations going on within the account

• Tracking of and reporting on Project progress

• Project risk identification and development of appropriate risk mitigation strategies

• Client and internal status reporting

• Decision making based upon thorough analysis of company and client goals

• Facilitation of meetings to reach predefined goals and to build consensus among client decision makers

• Full understanding and tracking of Project driven revenue goals and milestones

• Fundamental knowledge of all IAM product functionality to the extent that a Project Manager is able to speak knowledgably about what an IAM product can and can not do

• A complete 100% understanding of the IAM Implementation process

• Owning the responsibility of successful delivery of all IAM Projects ongoing within a specific account

• Managing engagements towards achieving on time / on budget delivery that achieves a high level of customer satisfaction

Basic Qualifications/Requirements

• Clinical healthcare IT experience

• Extensive experience managing either solution delivery or product implementation delivery in a client facing capacity with accounts of increasing size and scale that have required team management, scope management, and client management

• Strong background in structured project management and use of project management tools and methodology; PMI certification is a plus

• Demonstrated ability to adapt implementation approach to continue to achieve both company and client goals

• Demonstrated track record of managing multiple simultaneous large, strategic Projects resulting in successful on time and on budget delivery

• Demonstrated experience working within an environment in which quantifiable measures of successful delivery are readily determined (e.g. project margins)

• Demonstrated success managing client relationships at different levels from client technical resources upwards through management resources up to CXO level resources with the end result of building client trust while meeting company requirements during the implementation process

• Demonstrable facilitation and presentation skills

• An understanding of underlying business drivers including the revenue recognition and invoicing process

• Must be extremely pragmatic, detail oriented and able to pay appropriate attention to implementation and execution across multiple accounts without compromising the ability to think strategically across all accounts

• Excellent interpersonal style as well as superior written and oral communication skills with demonstrated ability to communicate in a compelling manner in public forums

• The motivation to continually seek out process improvements

• Successful track record leading implementation teams in a matrix organization without direct line management

• Demonstrated success working in a team environment

• Strongly preferred - prior technical experience that has demonstrated gradually increasing levels of experience from hands on development experience to development lead to solution architecture

• Preferred BS in Computer Science, Electrical Engineering or other technical discipline

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin.

This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.